Return and refund policy

Returns:

- Eligibility: You can return items within 07 days of delivery. The item must be unused, in its original condition, with all packaging and tags intact.

- Return Process: Contact our customer service team at 0318-2727963 to initiate a return. Provide your order number and reason for the return. We will give you instructions on how to return the item.

- Return Shipping: You are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

Refunds:

- Processing Time: Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method and may take 3 business days to appear in your account.

- Partial Refunds: If you return only part of your order, a partial refund will be issued based on the value of the returned items.

- Non-Refundable Items: Certain items, such as Opened or used makeup products, are not eligible for refunds.